Urgent Services EST. 1993

See below how Urgent Services have lead the way

Urgent Services were the first to introduce many of today’s leading courier practices

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US were the first to introduce trainee licensed taxi drivers to courier work, by offering them an earn while you learn job sharing scheme



US were the first to introduce a live computerized record of each and every proof of delivery within seconds of completion.



US were the first to introduce flexible pricing to all our clients, thus giving both large and small customers the opportunity for real choice, real control and real value for money.


Although established as a mainstream courier operator in 1993, the original business of Jaconelli’s Licensed Black Taxis was launched some 30 years earlier in the East End of London, by Emilio Jaconelli, father of current Managing Director Derwent.

In keeping with the family tradition, Derwent’s son James, also Director, plays an active role in maintaining the ethos of the business in being a caring employer, with traditional service values, and in helping to shape the future.

With roots firmly embedded in the Taxi Trade, Derwent thought it would be a good idea to offer customers a “Vetted” Courier Service by utilising people who were training to become Licensed London Taxi Driver’s (commonly known as The Knowledge of London).

Derwent formed a small team of “Knowledge” Couriers on a split shift “Earn While You Learn” job sharing programme, that became an immediate hit with both customers and couriers.

For almost 30 years Urgent have been looking after the ground transport for some of London’s most prestigious and demanding clients, many of whom are still customers to this day.

Urgent have managed growth carefully, which has enabled the business to expand its range of services, which now include electric and pedal powered sustainable transport, as well as Motorbikes, Small and Large Vans, Luton’s, HGV’s, Licensed London Taxis, Private Hire Cars, as well as UK Next Day and International services.

Urgent also offer Contract Couriers, managed Courier Desks, transport marshals, event outriders, and have a special projects team for bespoke corporate services.

As members of the National Courier & Despatch Association we abide by its code of conduct and through the association, we enjoy collaborations with other members throughout the UK, all of whom adhere to the same high standards service advocated by the association.

Urgent Services operate across Greater London from its head office in Stratford East London, with satellite offices at The Royal Docks, Tower Bridge, Romford, Tilbury, and with our registered office located in The Strand.

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